+ Can I buy Fairtrade gold from you?

Capella is currently the only refining company in the UK who has been audited and FLOCERT accredited, meaning that we can process and sell Fairtrade Gold and Silver direct to our customers. Visit our Fairtrade page here for more information.

+ What price do you pay for scrap gold?

The price we pay for scrap gold depends on current bullion prices and we encourage our customers to look at the latest precious metal prices here.

+ How can I buy from you? (e.g. by phone, online, over the counter?)

You can call Capella on 01298 79288 to discuss your requirements, and transactions can be made in person at our Buxton office.

+ Do you have minimum or maximum spending limits?

Here at Capella, you can purchase precious metals of any value whether that’s £2 or £2,000, we don’t have a minimum or maximum limit.

+ Which payment methods do you accept?

Our preferred method of payment is BACS, however customers can pay by cheque and cash too.

+ What kind of identification do I need to provide?

We would ask that you’re able to provide proof of address and photographic ID (ordinarily a utility bill and passport).

+ Can you provide investment advice?

Buying bullion is a popular way of investing your money and diversifying your risk, however Capella does not offer professional investment advice. We would recommend our customers to visit the London Bullion Market Association (LBMA) for advice and guidance on investing in bullion.